Our policy store policy have change all sales will be final no refund is given only store credit will be given in an form of gift card if is return 15 day or before the day is received .
To be eligible for a store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. goods such as lingerie, bathing suits, jewelry, accessories of any kind cannot be returned. We also do not accept products that are intimate.
There are certain situations where returns are granted (if applicable)
- change in size if might be the case contact us first in order to have availability of size if next size is sold before you contact us we do not hold responsible. If that the case you should be responsible for getting the right size , always check our model size before buying the piece
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error is applicable.
- Any item that is returned more than 5 days after delivery is if applicable will not be granted exception .
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection (if applicable)
If you are approved, then your exchange will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you’ve done all of this and you still have not received response yet, please contact us at [email protected].
Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned not even for store credit .
Exchanges (if applicable)
We only replace items if they are defective or damaged on our behalf knows that the item left in good condition from our behalf. If you need to exchange it for the same item just different size contact us fast we sell items real quick, send us an email at [email protected].
To return your product, you should mail your product to: shanahancampos Bahnhofstraße 5 Schärding 4780 Austria (+43)4623119131
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.